Returns & Exchanges
Returns & Exchanges
Due to the personal and hygienic nature of bath and body products, we do not accept returns or exchanges.
Scent is a highly personal experience, and we understand that preferences can vary. If you are unsure about a fragrance, we recommend starting with a discovery set before purchasing full-size products.
Damages or Issues
Please inspect your order upon receipt and contact us within 7 days if your item is defective, damaged, or if you received the wrong item. We will review the issue and make it right as quickly as possible.
If your order arrives damaged, please email us at hello@palmeraglow.com with your order number and a photo of the damaged item.
Questions
If you have any questions before placing your order, we’re happy to help. You can reach us anytime at hello@palmeraglow.com